Legal notice

Information Required under Japan’s Act on Specified Commercial Transactions

  1. Operating Company: Shibuly Inc.

  2. Representative: Yuta Kido, CEO

  3. Address: Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan

  4. Phone: +81 50-6875-2687

  5. Email: legal@shibuly.com

  6. Website URL: https://shibuly.com

  7. Shipping and Delivery: As a general rule, items will be shipped by the seller within 3 business days from the date of the order. If shipping is expected to exceed this period, a notice will be clearly displayed on the product page.

  8. Price of Product: The price displayed on each product page shall be the price of product. Payments will be processed in Euro (EUR). Prices displayed in other currencies are for reference purposes only.

  9. Additional Fees and Charges: No additional fees, such as shipping costs or handling fees, will be charged by our company. However, you may be required to pay customs duties, import taxes, value-added tax (VAT), foreign exchange fees and other similar charges imposed by third-party institutions (such as customs offices or financial institutions).

  10. Payment methods and timing: We accept credit and debit cards (VISA, Mastercard, American Express, Discover, Diners Club, JCB, CB, UnionPay), Google Pay, and Apple Pay. Payment is finalized when the order is placed.

  11. Returns, Refunds, and Exchanges: As a general rule, all requests for returns, refunds or exchanges will be handled in accordance with the return policy of each seller.

  12. Product Availability: Orders can only be placed for products that are currently in stock. If an product is out of stock, we will temporarily suspend the orders for such product.